Privacy Policy

This Privacy Policy (hereinafter – the Privacy Policy) applies to all information that BLS, located under the domain blsrentcar.pl, may collect about the User while using the BLS website, applications, and products.

1. DEFINITIONS

1.1. The following terms are used in this Privacy Policy:

1.1.1. “Website Administration of BLS (hereinafter – Website Administration)” – authorized employees managing the site on behalf of BLS, who organize and/or carry out the processing of personal data, as well as determine the purposes of processing, the scope of data, and the actions performed on the data.

1.1.2. “Personal data” – any information relating to an identified or identifiable natural person (data subject).

1.1.3. “Processing of personal data” – any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, storage, updating, alteration, retrieval, use, disclosure, dissemination, provision, blocking, deletion, or destruction of personal data.

1.1.4. “Confidentiality of personal data” – a mandatory requirement for the Operator or other persons who have access to personal data not to allow its dissemination without the consent of the data subject or another legal basis.

1.1.5. “User of the BLS website (hereinafter – User)” – an individual who has access to the BLS website via the Internet and uses the BLS services.

1.1.6. “Cookies” – small text files sent by a web server and stored on the User’s device. The browser resends them to the server each time the User opens a page of the corresponding website.

1.1.7. “IP address” – a unique network address of a node in a computer network built on the IP protocol.

2. GENERAL PROVISIONS

2.1. Use of the BLS website by the User constitutes acceptance of this Privacy Policy and the terms of personal data processing.

2.2. If the User does not agree with the terms of the Privacy Policy, they must stop using the BLS website.

2.3. This Privacy Policy applies only to the BLS website (blsrentcar.pl). BLS does not control and is not responsible for third-party websites that the User may access via links available on the BLS website.

2.4. The Website Administration does not verify the accuracy of personal data provided by the User.

3. SUBJECT OF THE PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Website Administration regarding the prevention of disclosure, proper storage, and protection of personal data provided by the User when using the BLS website, including registration, booking, or contractual relations.

3.2. The legal basis for processing personal data is Article 6(1)(a) and (b) of the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the Personal Data Protection Act of the Republic of Poland of May 10, 2018.

3.3. The purpose of processing personal data is to ensure the proper provision of vehicle rental services, accounting and tax reporting, fulfillment of contractual obligations, client identification, security, monitoring of vehicle use, and compliance with Polish and EU law.

3.4. Within these purposes, BLS may process the following categories of personal data:

  • first and last name
  • ID card or passport series and number
  • PESEL or NIP number
  • contact details: phone number, e-mail address, residential or registration address
  • driver’s license details: number, category, date of issue
  • vehicle details: brand, model, registration number, VIN, technical specifications
  • bank details (for payments, deposit refunds, etc.)
  • employment or financial information (for confirming solvency if required)
  • results of checks in public registers (e.g., fines, court proceedings, enforcement actions) – within security procedures
  • other personal data required to fulfill contractual and/or legal obligations under Polish law

3.5. In addition to data provided directly by the User, BLS automatically collects and processes technical information during the User’s interaction with the website, including through cookies and analytical tools (pixels). Such information may include:

  • IP address
  • cookies
  • browser characteristics
  • date and time of access
  • URL of the page visited
  • referrer (the address of the previous page)

3.5.1. The use of cookies and pixels allows BLS to improve website functionality, enable personalized settings, and conduct statistical analysis. Disabling cookies in the User’s browser may limit access to certain website features.

3.5.2. BLS collects statistics on visitors’ IP addresses for the purposes of information security, detection of technical failures, fraud prevention, and monitoring the legality of financial transactions.

3.6. Other information (such as booking history, account settings, browser language) may also be processed if required to provide services.

4. PURPOSES OF COLLECTING PERSONAL INFORMATION

4.1. The User’s personal data may be used for the following purposes:

– identifying the User when booking;
– providing access to personalized resources;
– feedback (notifications, inquiries, support);
– ensuring security and fraud prevention;
– verifying the accuracy of data provided;
– processing and receiving payments;
– providing technical and customer support;
– sending updates, special offers, and newsletters (with consent);
– conducting marketing activities (with consent);
– granting access to BLS partner services.

5. METHODS AND TERMS OF PROCESSING

5.1. Personal data is processed for the time necessary to achieve the stated purposes, in accordance with Polish and EU law.

5.2. Personal data may be transferred to third parties solely for the purpose of fulfilling the User’s booking.

5.3. Personal data may be disclosed to Polish state authorities only on the basis and in the manner provided by Polish law.

5.4. The Website Administration informs the User of any loss or disclosure of personal data.

5.5. Technical and organizational measures are applied to protect the User’s personal data from unlawful or accidental access, destruction, modification, blocking, copying, dissemination, or other illegal actions of third parties.

6. OBLIGATIONS OF THE PARTIES

6.1. The User is obliged to:
– provide accurate personal data necessary for using the BLS website;
– update or supplement the provided data if it changes.

6.2. The Website Administration is obliged to:
– use the information received solely for the purposes specified in section 4;
– ensure the confidentiality of the data;
– not sell, exchange, or disclose User personal data without consent, except as provided in sections 5.2 and 5.3;
– take precautions to protect data confidentiality according to standard business practices;
– block personal data upon request of the User, their legal representative, or data protection authority, in case of inaccurate or unlawful processing.

7. LIABILITY

7.1. The Website Administration is liable for losses incurred by the User due to the unlawful use of personal data, in accordance with Polish law, except in cases provided in sections 5.2, 5.3, and 7.2.

7.2. The Website Administration is not liable if personal data:
– became public before its disclosure;
– was received from a third party before being obtained by the Administration;
– was disclosed with the User’s consent.

8. DISPUTE RESOLUTION

8.1. Before filing a lawsuit regarding disputes between the User and the Website Administration, a claim (a written proposal for voluntary settlement) must be submitted.

8.2. The recipient of the claim shall notify the claimant in writing of the results of the review within 30 calendar days of receiving the claim.

8.3. If no agreement is reached, the dispute shall be submitted to the competent court in accordance with Polish law.

9. FINAL PROVISIONS

9.1. The Website Administration reserves the right to amend this Privacy Policy without the User’s consent.

9.2. A new Privacy Policy comes into force from the moment it is published on the BLS website, unless otherwise stated in the new version.

9.3. Any questions regarding this Privacy Policy should be sent to: [email protected]

9.4. The current version of this Privacy Policy is available at: blsrentcar.pl

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