TERMS AND CONDITIONS OF VEHICLE RENTAL

BLS CAR RENT sp. z o.o.

ENACTED ON: November 1, 2025

BLS CAR RENT limited liability company (Lessor)

with its registered office in Warsaw, ul. Nowogrodzka 31/330Z, 00-511 Warsaw

NIP (Tax ID): 1133100333, REGON (Statistical ID): 525674031

share capital: PLN 10,000.00

hereinafter referred to as the Lessor

Contact:

• +48 22 607 67 47
• +48 538 422237
• E-mail: [email protected]

1.GENERAL PROVISIONS

1.1.These Regulations (the “Regulations”) define the terms and conditions for the rental of Vehicles.

1.2.The scope of services and rental conditions depend on the service package selected by the Renter, available in the Lessor’s offer.

1.3.The Lessor undertakes to hand over, and the Renter undertakes to accept, the vehicle(s) for paid, fixed-term use, the list of which, the amount of the usage fee, and the rental period are specified in the informational sections on the first page of this Agreement and confirmed by the Vehicle Handover–Acceptance Report.

2.THE RENTER

2.1.The Vehicle may be driven exclusively by the Driver, upon presentation of the original identity document, driving licence, and a payment card valid for at least 3 months beyond the month in which the rental ends.

2.2.A necessary condition for recognising a person as a Driver is that, on the rental start date, they have reached the minimum age of 21, and on the rental end date, they do not exceed the age of 75.

2.3.Drivers aged 21 to 25 (inclusive) are subject to the “Young Driver Fee” in accordance with the Fee Table.

2.4.The Lessor reserves the right to refuse to hand over the Vehicle to a Driver aged 21–25, in accordance with internal risk assessment rules and insurance policy, without the obligation to provide a reason.

2.5.When signing the Rental Agreement, the Renter is obliged to ensure that every Driver arrives at the Lessor’s branch or the vehicle handover location and presents to the Lessor’s representative the following Driver documents, valid for the entire rental period:

2.5.1. Passport or identity card,

2.5.2. Driving licence, including an international driving permit (IDP – International Driving Permit),

2.5.3. Residence card or another document confirming legal stay in the territory of the Republic of Poland (for non-EU/EEA foreigners).

2.6.In the case of Drivers using a foreign driving licence, the Lessor may refuse to hand over the Vehicle if:

2.6.1. The driving licence does not comply with the Vienna Convention on Road Traffic or is not understandable without translation,

2.6.2. The Renter’s length of stay in the Republic of Poland indicates an obligation to exchange the driving licence,

2.6.3. There are other justified doubts regarding the validity, authenticity, or legibility of the presented driving licence, or regarding the possession of the right to drive vehicles.

2.7.Changing Drivers is carried out by sending an appropriate notification from the Renter to the Lessor in the manner designated for changing rental conditions, whereas adding new Drivers is carried out in the manner specified in this chapter.

2.8.By signing the Rental Agreement, the Renter declares that each Driver meets all requirements of legal stay and the possession of driving entitlements in the territory of the Republic of Poland, EU countries and the Schengen area, and undertakes to immediately notify the Lessor of their loss, expiry, or modification.

2.9.In the event of refusal by the Lessor to hand over the Vehicle for reasons indicated in item 2.6 of the Regulations, any payments made by the Renter shall be refunded in accordance with the principles of Chapter 6 of the Regulations.

3.COMMENCEMENT, EXTENSION AND MODIFICATION OF RENTAL TERMS

3.1.Concluding the Rental Agreement requires prior submission to the Lessor of interest in the offer (hereinafter: the Order) in documentary form (e-mail, electronic form, letter signed with an electronic signature, or another recorded form of expressing intent). The Lessor may provide a dedicated online service or client panel intended for submitting, confirming, and extending orders.

3.2.The Lessor reviews Orders within 24 hours from the beginning of the day following their submission and has the right to confirm or reject them, taking into account the rates, commercial conditions and additional services applicable on the date the Order is submitted.

3.3.By confirming the Order, the Lessor assigns it a number, which is provided together with the response.

3.4.In the event of price changes or changes in service availability after the date of Order confirmation, the conditions confirmed by the Lessor shall apply.

3.5.If the Vehicle is unavailable according to the confirmed Order, the Lessor shall provide the Renter with a Vehicle of the same or a higher class without changing the rate.

3.6.The Renter’s refusal to accept the Vehicle indicated in the preceding point constitutes cancellation of the Order, and the refund is made in accordance with Chapter 6.

3.7.The rental may be extended, and the terms may be modified during the term of the Rental Agreement.

3.8.Extension or modification of rental terms takes place upon the Renter’s request, submitted no later than 7 days before the end of the current rental period, and each time requires the Lessor’s acceptance in the manner applicable to reviewing Orders.

3.9.The Renter’s request to extend the rental or modify its terms must include the current odometer reading, the planned rental end date, and other terms for which modification is requested, and may also be submitted via the online service, if available.

3.10.In response to the request for extension, the Lessor sends an e-mail containing proposed terms (price, period, mileage limit, additional packages). The rental extension takes place under the terms valid on the date of acceptance of the extension request.

3.11.The Renter is obliged to confirm acceptance or rejection of the proposed terms no later than 2 days before the end of the rental period. Changing Vehicle parameters or rental options may require a visit to the Lessor’s branch and signing an annex in the form used for concluding the Rental Agreement.

3.12.Upon acceptance of the extension terms by the Renter, the Lessor promptly sends an e-mail confirmation, which constitutes the conclusion of an annex to the Rental Agreement.

3.13.A condition for the annex to be valid is that the Renter pays in advance for the additional rental period, no later than 24 hours before it begins. Failure to pay means the Renter is obliged to return the Vehicle within the original term specified in the Rental Agreement.

4.CANCELLATION OF THE ORDER

4.1.The Renter may cancel the Order before the start of the rental period by sending information in the manner designated for submitting the Order, including its number.

4.2.The Lessor shall promptly confirm the cancellation electronically (e-mail).

4.3.In the event of cancellation of a paid Order, the Lessor shall refund the payment using the same payment method within up to 14 business days from the date the cancellation is received.

4.4.Fees for non-performance of the Order by the Renter are as follows:

4.4.1. If the cancellation is submitted no later than 4 hours before the planned start of the rental — free of charge (full refund).

4.4.2. If the cancellation is submitted less than 4 hours before the planned start of the rental — PLN 180 net.

4.4.3. If the Vehicle is not collected without cancellation or if cancellation is submitted after the rental period has begun — the Renter will be charged the cost of one rental day.

4.5.In the event of cancellation of a confirmed Order by the Lessor, the Renter is entitled to a refund of all payments and has the right to change the rental start and end dates free of charge, without the right to change the rental duration.

5.RENTAL, VEHICLE HANDOVER AND OPERATION

5.1.The commencement of the Rental requires positive verification of the Driver’s data, acceptance of these Regulations, the General Insurance Terms and Conditions (GITC), and personal data processing rules (GDPR), as well as payment of all amounts due under the Rental terms.

5.2.The Vehicle is handed over at the location agreed by the Parties, in a clean and technically sound condition, with complete equipment and documentation. Handover is documented by a Handover Protocol signed by the Lessor and the Renter.

5.3.The Renter is obliged to properly operate the Vehicle, in particular:

5.3.1. Secure the Vehicle and documents;

5.3.2. Control fluid levels, tire pressure and lighting;

5.3.3. Use appropriate fuel and maintain cleanliness;

5.3.4. Comply with traffic regulations and respond to the Vehicle’s system messages.

5.4.During operation, it is prohibited in particular to:

5.4.1. Smoke tobacco, e-cigarettes, or use other nicotine inhalers inside the Vehicle;

5.4.2. Drive the Vehicle while intoxicated or after consuming alcohol, narcotics, psychotropic substances, or medicines affecting driving ability;

5.4.3. Transport flammable, explosive, toxic, or other hazardous substances;

5.4.4. Tow other vehicles, trailers, or devices;

5.4.5. Participate in races, rallies, tests, sporting training, or speed trials;

5.4.6. Make any modifications, tuning, or interfere with the Vehicle’s electronics or software;

5.4.7. Use the Vehicle for driving lessons or driver training;

5.4.8. Transport passengers or goods for payment;

5.4.9. Make the Vehicle available to persons not listed in the Rental Agreement — whether paid or unpaid, including sublease or lending.

5.5.The Vehicle may be used in countries of the European Union, the Schengen area, and in Ukraine, which requires prior written or e-mail consent from the Lessor. Consent is granted for each trip outside Poland according to the procedure for extending the Rental. The Lessor may refuse without giving a reason.

5.6.The Vehicle may be used in Ukraine excluding:

5.6.1. Occupied territories;

5.6.2. Areas of military or armed operations;

5.6.3. Areas affected by terrorist or anti-terrorist activities;

5.6.4. Areas within less than 100 km from the above-mentioned zones;

5.6.5. The Donetsk, Luhansk regions and Crimea.

5.7.Leaving Poland without the Lessor’s consent constitutes a gross violation of the Rental Agreement and results in a contractual penalty according to the Fee Table, loss of insurance protection, and full liability of the Renter for any damages, costs, losses and consequences.

5.8.All costs resulting from the Vehicle's use in countries other than Poland (including costs due to breakdown, theft, repatriation of the Vehicle, border fees, service fees and others) are borne entirely by the Renter.

5.9.If the Vehicle becomes immobilised outside Poland, the obligation to return it to Poland rests with the Renter, or the Lessor may carry out this action at the Renter’s expense.

5.10.If the requirements of this section are violated, the Lessor has the right to terminate the Rental Agreement with immediate effect and take actions to immobilise the Vehicle and deprive Drivers of the right to use it.

5.11.The Renter bears all costs related to the operation of the Vehicle (fuel, fluids, parking, road tolls, fines).

5.12.During the term of the Rental Agreement, the Lessor may, at its own cost, replace the Vehicle for technical, service, or organisational reasons, under the same conditions as the initial handover, informing the Renter of the reasons. A non-essential defect (not affecting safety or driving properties) does not entitle the Renter to request a replacement.

5.13.The Lessor charges the Renter with additional costs in cases caused by the Drivers’ fault, in particular:

5.13.1.Refuelling with incorrect fuel;

5.13.2.Lack of operating fluids;

5.13.3.Damage to the Vehicle caused by the Drivers;

5.13.4.Leaving the Vehicle in an unapproved location;

5.13.5.Handing the Vehicle over to a person other than the Driver.

5.14.The Lessor may at any time require the Renter to provide the Vehicle for a technical or service inspection. Use of the Vehicle after the inspection deadline or without a valid technical certificate is prohibited.

6.FEES, DEPOSIT AND LIABILITY

6.1.Fees for Vehicle Rental are settled daily, monthly or annually — according to the Order.

6.2.Daily rental fees are charged for each commenced 24-hour period at the rate specified in the Rental Agreement or Order. Monthly and annual rentals are invoiced monthly in advance.

6.3.Rental rates are determined according to the current Price List or on the basis of individual commercial arrangements. If the rental period exceeds 30 days, the Lessor may grant a discount depending on the duration of the Rental Agreement.

6.4.The invoice for rental and all additional services is issued by the Lessor with a payment due date falling on the day preceding the start of the rental period, and in the case of monthly or annual rental — also on the day preceding the start of the next month. Payment may be made by bank transfer to the Lessor’s account indicated on the invoice or via a payment terminal. The payment date is considered the day the Lessor’s account is credited or the day the payment is made via terminal.

6.5.Prepayment for the entire rental period is permitted based on a proforma invoice issued at the Renter’s request.

6.6.By concluding the Rental Agreement, the Renter authorises the Lessor to charge the payment card with all amounts due under the Rental Agreement, including damage costs, fines, tolls, parking fees, transport, relocation and administrative fees.

6.7.A delay in returning the Vehicle of up to one hour does not result in charging for another rental day. After exceeding this time, the fee is charged in accordance with the Fee Table.

6.8.To secure all claims of the Lessor arising from the Rental Agreement, a Deposit is charged from the Renter, payable before the Vehicle is handed over. The amount of the Deposit corresponds to the Renter’s deductible, unless otherwise specified in the Agreement.

6.9.The Deposit is refunded within up to 14 business days to the account from which the rental payment was made, provided that:

6.9.1. The Vehicle is returned on time without new damages or defects and there are no circumstances arising during the rental period that generate costs for the Lessor;

6.9.2. All rental-related payments have been settled;

6.9.3. The full set of documents and equipment of the Vehicle has been returned.

6.10.Early termination of the Rental Agreement by the Renter results in the loss of the granted discount and the obligation to reimburse it as follows:

6.10.1.For agreements under 12 months — the Renter pays 10% of the rental fee due for the remaining period;

6.10.2.For agreements from 13 to 18 months — a one-time payment equal to 3 months’ rental fees;

6.10.3.For agreements from 19 to 24 months — a one-time payment equal to 4 months’ rental fees.

6.11.The Lessor may waive this fee if the early termination occurs for reasons beyond the Renter’s control (e.g., force majeure, loss of driving licence for health reasons).

6.12.If new damages or defects of the Vehicle are detected after the end of the rental, or other circumstances causing costs for the Lessor and indicating a breach by the Renter or Drivers, the Deposit is refunded after repairs or after such circumstances cease.

6.13.If costs arise due to a breach of the Rental Agreement by the Renter or Drivers, the Lessor has the right to deduct the relevant amount from the Deposit according to the Fee Table, notifying the Renter in writing and providing documents justifying the deduction.

6.14.If the Deposit has been partially or fully used during the rental period, the Renter must replenish it upon the Lessor’s written request within 24 hours. Failure to do so entitles the Lessor to terminate the Agreement with immediate effect and charge fees according to the Fee Table.

6.15.The scope of the Renter’s liability for damage caused during the Rental Agreement depends on the selected tariff and the terms of the Agreement.

6.16.The Renter’s liability may be limited under the terms of the Rental Agreement, subject to the exceptions below. The limitation does not apply in the event of violating the operational prohibitions listed in p. 5.4 of these Regulations, or in the following cases:

6.16.1.The Driver lacks valid driving entitlements;

6.16.2.Gross violation of traffic regulations by the Driver;

6.16.3.The Driver leaves the scene of the incident;

6.16.4.Intentional action or gross negligence by the Driver.
In such cases, the Renter bears full financial responsibility regardless of the selected tariff or protection package.

6.17.All financial charges, including contractual penalties, damages and additional fees, are documented by a VAT invoice and/or debit note.

6.18.Exceeding the mileage limit specified in the Rental Agreement is settled at the end of the rental period according to the Fee Table rates.

6.19.The Lessor re-invoices all public charges (fines, tolls, parking fees, vignettes) incurred during the rental period — including those caused by the Drivers — increased by an administrative fee according to the Fee Table.

7.RETURN OF THE VEHICLE

7.1.The Vehicle shall be returned to the branch where it was collected, unless the Rental Agreement provides otherwise.

7.2.The Vehicle must be returned clean, in proper technical condition, and with a fuel level corresponding to the level at handover. If the Vehicle is returned dirty and requires washing or cleaning, the Lessor will charge the Renter a fee in accordance with the Fee Table.

7.3.The Vehicle must be returned with complete equipment corresponding to the equipment provided at handover.

7.4.The Vehicle may be returned during the Lessor’s branch opening hours, i.e.: on business days 9:00–18:00, and on holidays/non-working days 10:00–15:00 (this does not apply to handover/return at Warsaw Chopin Airport). Returning the Vehicle to another branch or outside branch opening hours requires prior arrangement and is subject to a fee in accordance with the Fee Table.

7.5.The return is documented by a Return Protocol signed by the Lessor’s representative and the Renter.

7.6.If the Renter refuses to sign the Return Protocol, the Lessor draws up a unilateral protocol with a relevant note and photographic documentation.

7.7.Failure to return the Vehicle after the end of the rental period entitles the Lessor to:

7.7.1. Charge fees for unauthorised use of the Vehicle in accordance with the Fee Table;

7.7.2. Seek recovery/return of the Vehicle at the Renter’s expense;

7.7.3. Remotely immobilise the Vehicle;

7.7.4. Notify law enforcement authorities of the misappropriation of the Vehicle.

8.ABANDONMENT OF THE VEHICLE

8.1.Unauthorised leaving of the Vehicle in a location not agreed upon is treated as abandonment of the Vehicle and constitutes a breach of the Rental Agreement, entitling the Lessor to charge the Renter with all costs related to retrieving the Vehicle and transporting it to the contractual return location, including:

8.1.1. Towing of the Vehicle,

8.1.2. Transport or relocation of the Vehicle,

8.1.3. Parking of the Vehicle,

8.1.4. Travel of the Lessor’s employee to the place of abandonment,

8.1.5. Repair and cleaning of the Vehicle.

8.2.All of the above costs and liabilities arising from the abandonment of the Vehicle are considered additional costs under these Regulations and may be deducted from the Deposit or charged directly to the Renter’s payment card, and if insufficient funds are available — by issuing a payment request to the Renter.

8.3.In the event of abandonment, the Lessor undertakes actions to locate the Vehicle, after which a unilateral Return Protocol is drawn up documenting:

8.3.1. The location where the Vehicle was found,

8.3.2. The technical and visual condition of the Vehicle,

8.3.3. The fuel level in the Vehicle,

8.3.4. Visible damages, defects or dirt.

8.4.The unilateral Protocol is drawn up in the presence of at least two witnesses (employees of the Lessor or independent persons) with mandatory photographic documentation taken at the time of drafting, as well as GPS tracking information.

8.5.The unilateral Protocol with attachments is considered by both parties of the Rental Agreement as binding and sufficient grounds for charging the Renter with the fees specified in the Fee Table.

9.ROAD INCIDENTS, COLLISIONS AND THEFT

9.1.In the event of an accident, collision, damage or breakdown involving the Vehicle, the Renter must immediately, no later than within 12 hours from the event:

9.1.1. Call the police and ensure that an official report is prepared (unless the Lessor waives this obligation once in writing or by e-mail),

9.1.2. Report the damage to the insurer in accordance with the General Insurance Terms (GITC),

9.1.3. Immediately inform the Lessor by phone or e-mail about the event and the location of the Vehicle,

9.1.4. Hand over to the Lessor the Vehicle with keys and/or full documentation: damage form or perpetrator’s statement, copy of the Driver’s licence and ID, registration certificate, insurance policy,

9.1.5. Document the incident with photos (the vehicle, damage, location, other involved vehicles).

9.2.The Renter may not independently commission repairs, towing, relocation or other actions regarding the Vehicle without prior consent from the Lessor. Violation results in charging the Renter with full costs of such actions and loss of insurance coverage.

9.3.If the damage is listed in the Fee Table — the amount specified therein applies. If the damage is not listed, the Lessor provides an authorised service centre estimate; payment is due within 7 days of delivery of the document to the Renter.

9.4.The Renter bears full liability even if the incident is reported on time, if:

9.4.1. The Driver was under the influence of alcohol, drugs or psychoactive substances,

9.4.2. The Driver grossly violated road traffic rules (e.g., exceeded speed by more than 50 km/h),

9.4.3. The Driver lacked valid driving entitlements,

9.4.4. Incorrect fuel was used or the Vehicle was operated contrary to the instructions,

9.4.5. The event was connected with a crime or the Vehicle was used as a tool in a crime,

9.4.6. The damage was caused intentionally or through gross negligence,

9.4.7. The Vehicle was appropriated, stolen or destroyed by the Renter or Driver,

9.4.8. The Renter did not cooperate in the claims process or failed to provide required documents.

9.5.The Renter must collect and provide the Lessor with:

9.5.1. Data of all participants in the incident (name, address, registration number, insurance details),

9.5.2. Data of witnesses,

9.5.3. A detailed description of the course of the incident — for the damage report.

9.6.The Renter must cooperate with the Lessor, insurer and law enforcement authorities in all proceedings, claims and explanations concerning the damage, theft or destruction of the Vehicle. Lack of cooperation constitutes a gross breach of the Rental Agreement.

9.7.In the event of theft, destruction of the Vehicle, its parts or other adverse consequences regarding the Vehicle, the Renter must:

9.7.1. Immediately notify the police and obtain a confirmation,

9.7.2. Provide the Lessor with all remaining equipment or the Vehicle itself,

9.7.3. Ensure access to the event location for inspection.

9.8.At the Lessor’s request, the Renter must, at his own cost, transport the Vehicle to the Lessor’s office in Warsaw or another location indicated by the Lessor. If not performed, the Renter reimburses all towing, transport and storage costs.

9.9.All the above costs and liabilities arising from events involving the Vehicle constitute additional costs under these Regulations and may be deducted from the Deposit or charged directly to the Renter’s payment card, and if insufficient — invoiced for payment.

9.10.The Lessor does not cover any expenses incurred by the Renter related to gathering information about other participants, preparing statements or police notifications.

9.11.If the Renter fails to notify the police, insurer or Lessor, fails to hand over the Vehicle and/or required documents, or obstructs the claims process, they bear full financial liability for all resulting damages, regardless of insurance coverage.

9.12.The Lessor may refuse to provide a replacement vehicle until the circumstances are clarified or the damage is settled.

10.INSURANCE AND LIMITATION OF THE RENTER’S LIABILITY

10.1.The Lessor’s Vehicles are covered by compulsory third-party liability insurance (OC), voluntary autocasco insurance (AC), and — if included in the offer — personal accident insurance (NNW). The insurance policies are concluded by the Lessor with reputable insurance companies operating in the territory of the Republic of Poland.

10.2.The General Insurance Terms and Conditions (GITC/OWU) are available at the Lessor’s Customer Service Office and from the relevant insurer. The Renter is obliged to read the GITC and provide them to the Driver to ensure compliance.

10.3.Insurance coverage may only apply if the damage has been reported to the insurer and the Lessor in a manner enabling its processing, the Renter has provided all required documents and information (in accordance with Chapter 9 of these Regulations), and no exclusions of liability defined in the GITC apply.

10.4.Damages not reported within 24 hours from the event or from the moment of detection may be deemed non-reimbursable under AC.

10.5.If the damage is not covered by the perpetrator’s OC insurance, the Renter’s liability is generally limited to the amount of the Lessor’s deductible, unless exceptions or gross breaches of these Regulations or the GITC occur which prevent the Lessor from obtaining compensation.

10.6.If the event occurred due to the fault of the Renter or Driver as a result of failure to comply with obligations under these Regulations, the Renter is liable to the Lessor for all damages and costs not covered by insurance, including: towing, transport, relocation, cleaning, parking and storage of the Vehicle, costs of expert opinions, valuations or technical reports, loss of Vehicle value after damage, and administrative fees for handling and forwarding Driver data to authorised bodies or road authorities in connection with fines, tolls or administrative penalties.

10.7.Payment of the deductible by the Renter or deduction from the Deposit does not exclude the Lessor’s right to claim supplementary compensation if the actual damage exceeds the amount of the deductible or Deposit.

11.PERSONAL DATA OF THE RENTER AND DRIVER

(Information clause pursuant to Articles 13 and 14 of GDPR)

11.1The controller of the personal data of the Renter, Driver, and any other persons indicated in the Rental Agreement is BLS CAR RENT sp. z o.o., seated in Warsaw.

11.2Personal data is processed for the purpose of concluding and performing the Rental Agreement, fulfilling legal obligations imposed on the Lessor, and for the possible pursuit or defence of claims arising from the Agreement.

11.3Detailed information on personal data processing rules, including the rights of data subjects, is set out in the GDPR Information Clause available on the Lessor’s website at: www.blsrentcar.pl in the GDPR section.

12.LIABILITY OF THE LESSOR

12.1.The Lessor is liable towards the Renter for the proper performance of the Rental Agreement in accordance with the provisions of the Civil Code, in particular Articles 471–474, taking into account the provisions of these Regulations and the Rental Agreement, subject to the exceptions set forth in item 13.2 of these Regulations.

12.2.The Lessor shall not be liable:

12.2.1.For damage arising from improper use of the Vehicle by the Renter,

12.2.2.For damage resulting from interference by third parties or unauthorised actions,

12.2.3.For damage caused by force majeure,

12.2.4.For damage arising from road accidents not related to the technical condition of the Vehicle,

12.2.5.For items left, stored or transported in the Vehicle,

12.2.6.For damage caused by unauthorised persons.

13.DURATION AND TERMINATION OF THE RENTAL AGREEMENT

13.1.The Rental Agreement is concluded for a fixed term in accordance with the Order, with the possibility of extension or early termination in cases provided for in these Regulations.

13.2.The Rental Agreement may be concluded:

13.2.1.In a daily system — with a billing period consisting of each commenced 24-hour period starting from the moment the Vehicle is issued,

13.2.2.In a monthly/annual system — with a billing period covering a full calendar month or the utilised days of the first and last rental month, proportionally to the monthly rate.

13.3.Extension of the Rental occurs under the procedure set out in Chapter 3 of these Regulations and requires the Lessor’s approval.

13.4.The Renter may terminate the Rental Agreement early without giving a reason only with the Lessor’s written or e-mail consent.

13.5.The Lessor may terminate the Rental Agreement with immediate effect without notice if the Renter:

13.5.1.Has overdue payments owed to the Lessor exceeding 14 days,

13.5.2.Violates the provisions of the Rental Agreement or these Regulations,

13.5.3.Sublet, transferred or made the Vehicle available to a third party without the Lessor’s written consent,

13.5.4.Failed to provide the odometer reading or present the Vehicle for inspection,

13.5.5.Uses the Vehicle contrary to its intended purpose or in a manner endangering safety,

13.5.6.Failed to pick up the Vehicle on time or delayed pickup by more than 24 hours without agreement,

13.5.7.Failed to replenish the Deposit on time,

13.5.8.Provided false documents, data or statements,

13.5.9.There is justified suspicion of use of the Vehicle for illegal acts (e.g., criminal offence, administrative violation, unauthorised transport of persons or goods),

13.5.10.Failed to indicate a qualified Driver, or the current Driver’s entitlements have expired and no replacement was indicated,

13.5.11.Fails to cooperate in the claims process.

13.6.Termination of the Rental Agreement is made in the form required for its conclusion and becomes effective upon delivery to the Renter or sending to the last known e-mail address indicated in the Agreement. Delivery via e-mail is deemed effective under Art. 61 §2 of the Polish Civil Code.

13.7.Upon termination of the Rental Agreement:

13.7.1.The Renter must immediately return the Vehicle (no later than 12 hours after receipt of the termination notice) together with all documents and keys,

13.7.2.The Lessor may remotely immobilise the Vehicle or retrieve it from its location at the Renter’s cost,

13.7.3.The Renter is liable for any damages or costs arising from improper use or failure to return the Vehicle,

13.7.4.All outstanding Rental payments become immediately due,

13.7.5.The Lessor may deduct any costs, charges or contractual penalties from the Deposit or charge them to the Renter’s payment card.

13.8.The Lessor reserves the right to retain or immobilise the Vehicle at any time during the Rental term if its continued use may result in damage, legal violation, or endanger safety or the Lessor’s interests.

13.9.Termination of the Rental Agreement for reasons attributable to the Renter does not relieve them from paying Rental Fees, contractual penalties and amounts that would be payable until the end of the Rental period had the Agreement not been terminated.

13.10.The Lessor may seek additional compensation exceeding those amounts.

13.11.The Lessor is not liable for any damages or lost profits of the Renter resulting from termination of the Rental Agreement due to the Renter’s fault.

13.12.In the event of immediate termination by the Lessor, the Renter must settle all amounts that would be due until the end of the Rental period and immediately return the Vehicle.

13.13.The Rental Agreement expires upon the end of the term for which it was concluded, without the need for additional declarations. The Rental ends upon signing the Return Protocol or a unilateral protocol drawn up by the Lessor in cases provided in these Regulations.

14.FINAL PROVISIONS

14.1.These Regulations form an integral part of the Rental Agreement and apply to all legal relations arising from it from the date of signing until its expiry or termination.

14.2.Payment of contractual penalties, fees or compensations does not exclude the Lessor’s right to claim additional damages if the actual damage exceeds these amounts.

14.3.Contractual penalties are documented with a debit note, while other receivables are invoiced with a VAT invoice in accordance with applicable tax regulations.

14.4.The Renter may not, without the Lessor’s prior written consent (under pain of nullity), transfer rights or obligations arising from the Rental Agreement or these Regulations to third parties.

14.5.The Lessor may assign its rights or obligations to third parties (e.g., cooperating entities, insurance companies, service or leasing providers); the Renter agrees to this by accepting these Regulations.

14.6.Any communication between the parties, including declarations regarding amendments, termination, complaints and demands, may be made in documentary form (e-mail, SMS, paper form, or messages via the Lessor’s electronic system).

14.7.If a deadline specified in the Rental Agreement or these Regulations does not specify whether it is counted in business days or calendar days, it shall be counted in calendar days. If the last day falls on a Saturday, Sunday or public holiday, the deadline is extended to the next business day.

14.8.The parties are not liable for failure or improper performance of the Rental Agreement caused by force majeure (including natural disasters, war, actions of authorities, system failures, border closures). In such a case, the parties promptly inform each other, and contractual obligations are suspended for the duration of the event.

14.9.Invalidity or ineffectiveness of any provision does not affect the validity of the remaining ones. The parties undertake to replace the invalid provision with one that reflects its economic meaning and legal purpose to the greatest extent possible.

14.10.The Rental Agreement and all legal relations arising from these Regulations are governed by Polish law, in particular the Civil Code. Any disputes arising from this Agreement shall be submitted to the court of general jurisdiction having territorial jurisdiction over the Lessor’s registered office (Warsaw).

14.11.These Regulations are drawn up in Polish. In case of discrepancies between the Polish version and translations, the Polish version shall prevail.

14.12.All correspondence regarding an Order and its extension carried out by e-mail is deemed to have documentary form and is binding on both parties.

14.13.The Renter has the right to submit a complaint regarding the conclusion, performance or settlement of the Rental Agreement, including the condition of the Vehicle, payments, applied fees or other actions of the Lessor. Complaints may be submitted in writing to the Lessor’s office at ul. Nowogrodzka 31/330Z, 00-511 Warsaw, or electronically to [email protected] with the subject REKLAMACJA.

14.14.The Lessor’s Vehicles are equipped with GPS locators. Data from these systems may be processed solely to the extent necessary for contract performance, property protection, settlements and verification of breaches of rental conditions.

14.15.All activities related to the performance of the Rental Agreement (vehicle delivery, return, servicing, insurance, transport) may be carried out by other entities selected by the Lessor.

14.16.The Lessor may transfer data to authorised authorities and re-invoice fees together with an administrative charge in accordance with the Fee Table.